Frequently Asked Questions
Find answers to common questions about our services
PowerNosh ek B2B + B2C pharma & healthcare platform hai jo
✔ genuine medicines
✔ healthcare products
✔ aur pharma supply-chain solutions
provide karta hai — trust & compliance ke saath.
Haan, PowerNosh OTC medicines, healthcare products aur supplements provide karta hai.
👉 Prescription medicines sirf valid doctor prescription ke saath hi available hote hain 🧾
PowerNosh pharmacies, clinics, hospitals aur distributors ke liye:
Bulk procurement 💼
Better pricing & availability
Verified supplier network
Smooth supply-chain management
offer karta hai.
Bilkul ✅
PowerNosh sirf verified suppliers & authorized sources se hi products leta hai.
Har product batch, expiry aur compliance check ke baad dispatch hota hai 🛡️
PowerNosh doctor consultation ya diagnosis provide nahi karta.
Website par di gayi information sirf awareness ke liye hoti hai — treatment ke liye hamesha doctor se consult karein 👨⚕️
Agar product prescription-only hai:
1️⃣ Prescription upload karein
2️⃣ Pharmacist verification hota hai
3️⃣ Approval ke baad order process hota hai
⏱️ Usually 24 working hours ke andar verification ho jata hai
Haan ✔️
PowerNosh Indian pharmaceutical rules, data privacy norms aur e-commerce compliance ko strictly follow karta hai 🇮🇳
Haan, specially 💡
PowerNosh small pharmacies & startups ko:
Competitive pricing
Reliable supply
Inventory planning
me help karta hai — bina unnecessary complexity ke.
Delivery location aur product type par depend karti hai 📦
Generally:
Metro cities: 2–3 working days
Non-metro: 3–5 working days
Medicines safety reasons ki wajah se limited returnable hoti hain ❗
Lekin:
Damaged
Wrong product
Expired product
ke cases me return / replacement possible hai (policy ke hisaab se).
Haan 🔐
PowerNosh secure payment gateways use karta hai jo:
Encrypted transactions
PCI-compliant systems
follow karte hain.
Haan 🚀
PowerNosh continuously kaam kar raha hai:
Better B2B tools
Advanced supply-chain tech
Improved customer experience
par — taaki healthcare aur zyada accessible ho sake.
Aap PowerNosh ko:
Email 📧
Contact form 📝
Official support channels
ke through reach kar sakte ho.
(Details Contact Us page par mil jayengi)
Yes, absolutely. Tirzepatide (Yurpeak, Mounjaro) is a Schedule H prescription medicine in India. You must have a valid prescription from a licensed physician, preferably an endocrinologist, diabetologist, or obesity specialist. We cannot sell, recommend doses, or dispense without a valid Rx — this is both a legal requirement and a patient safety measure.
We accept prescriptions dated within the last 6 months. Prescriptions older than 6 months are not valid for dispensing Schedule H drugs. If your prescription is older, please consult your doctor for a new one. For chronic conditions, doctors typically write prescriptions allowing 1-3 months supply at a time.
In India, Tirzepatide (Mounjaro) is currently approved primarily for Type 2 diabetes. Off-label use for obesity alone should only be considered under an experienced endocrinologist or obesity specialist's care. If your doctor has evaluated you and prescribed Tirzepatide for weight management, your prescription will reflect their clinical judgment. We honor valid prescriptions from qualified doctors.
Our pharmacist team typically verifies prescriptions within 2-4 hours during business hours (9 AM - 8 PM, Mon-Sat). For prescriptions submitted via WhatsApp, verification is often faster. Once verified, your order is immediately processed. You'll receive confirmation via SMS and email with your order details.
If your prescription cannot be verified, we'll contact you immediately with the specific reason — whether it's illegibility, missing information, expired date, or other issues. You can either provide additional documentation, re-upload a clearer copy, or obtain a new prescription from your doctor. We're here to help resolve any issues.
Yes, as long as your prescription is still valid (within 6 months) and you haven't exceeded the prescribed quantity. We keep your prescription on file for future orders. However, once the prescribed quantity is exhausted or the prescription expires, you'll need a new one from your doctor. We'll remind you when a new Rx is needed.
Absolutely. Your prescription and medical information are treated as strictly confidential. We comply with Indian data protection regulations and maintain encrypted storage for all prescription records. Your data is never shared with third parties except as required by law. See our Privacy Policy for complete details.
Yes, we accept e-prescriptions from verified telemedicine platforms that comply with the Telemedicine Practice Guidelines issued by the Medical Council of India/National Medical Commission. The e-prescription must contain all standard elements including the doctor's digital signature, registration number, and platform verification. Popular platforms like Practo, Apollo 24|7, and Tata Health e-prescriptions are generally accepted.
